Frequently Asked Questions

About Us

Who is Riddle’s Tea Shoppe?

Where is Riddle's Tea Shoppe located?

Who does the art and design for your product?

Can I be a rep/brand ambassador for you?

What charities do you support?

Are you sending out marketing emails?

About the Tea

I got your tea in Owlcrate! Can I buy more?

I've seen your tea in ____ box! Where can I buy it?

Is your tea vegan?

Do your tea blends contain nuts?

Is your tea sugar free?

Is your tea kosher?

Do you sell sample sizes?

Will you carry larger sizes?

How do you blend tea?

How do you choose what you make a tea for?

What happened to your HP and other fandom products?

Curated Boxes

What are your curated or deluxe boxes?

What happened to your Quarterly Boxes?

Will you offer boxes from different fandoms?

Can I buy past boxes or box products?

Wholesale & Custom Orders

I'm an individual, will you create a blend for me?

I'm a business, how do I contact you for your rates?

What kind of projects will you work on?

Returns, Shipping & Other Issues

When will my order ship?

Where is my order shipping from?

What if my package is lost?

Can I return tea to you if it's not my cup of tea?

Can I return my Curated Box?

What if something is missing or broken in my Curated Box?