Shipping & Box Updates
Welcome to Riddle's Tea Shoppe! We understand how important it is for you to receive your orders in a timely manner, and we want to keep you informed with updates and information. We value your satisfaction and want to ensure a smooth and delightful experience from the moment you place your order to the moment it arrives at your doorstep.
Current Fulfillment Status - January 2025:
Fulfillment from our Maryland fulfillment center is currently 5-7 business days.*
We are now working on shipments that were held up by the Canadian post strike!
Projects shipping now:
- Dwarven Night Market boxes begin shipping January 27th
- Hero's Journey boxes begin shipping January 31st
- Dark Fables Deluxe Boxes have shipped
Upcoming projects shipping soon:
- Alice in Wonderland boxes ship in February!
*Mystery Boxes require 1-2 extra days to process.
A Note on Curated Boxes & Box Delays:
At Riddle's Tea Shoppe, we understand that waiting for your order can be frustrating, especially when it comes to box delays. We want to give some insight as to why these delays frequently occur.
Box delays can happen for various reasons, and they're often beyond our control. One common reason for box delays is the custom nature of our products. Each item is carefully crafted and packaged to ensure the highest quality. As artists and designers, we will not ship items that do not meet our standards, and this may cause delays if we have to have something reprinted/manufactured again. This attention to detail takes time, but we believe it's worth it to provide you with the best experience possible.
In addition to the custom nature of our products, box delays can also occur due to manufacturer or printer delays. Sometimes, our suppliers may experience unexpected challenges or delays in producing materials and products that go into our box. While we work closely with our manufacturers to minimize these delays, they can still occur from time to time.
We understand that waiting for your order can be frustrating, and we apologize for any inconvenience caused by box delays. We want to assure you that we are doing everything we can to minimize these delays and provide you with the best possible service.
If you have any questions or concerns about box delays or your order, please don't hesitate to reach out to us! Thank you for your understanding and support. We appreciate your patience as we work to deliver you delightful tea blends and whimsical box experiences!
For help, order issues, or questions, please contact us at hello@riddlesteashoppe.com